Frequently Asked Questions

Professional tile and grout cleaning is useful as it provides deep cleaning, extends tile life, improves appearance, promotes a healthier environment, and saves time and effort.

Tile and grout should be professionally cleaned at least once a year to maintain their appearance, prevent bacteria buildup, and prolong their lifespan. Regular cleaning ensures a healthier living environment and avoids costly repairs or replacements.

Sealing grout lines is important as it creates a protective barrier against stains, dirt, and moisture. This helps to prevent grime buildup, mold, and discoloration, extending the lifespan of the grout and making maintenance easier..

Our cleaning method is suited to get rid of mold and mildew in a quick time. We work on all kinds of tile floors, including bathrooms and kitchens in private homes.

The drying time of grout depends on factors such as humidity, tile type, and ventilation. Generally, it takes 24-48 hours for grout to dry completely. Ensure proper ventilation and avoid foot traffic during this period..

The carpet cleaning service is much less than replacing it with a new one. It is always a good idea to call home carpet cleaning experts for thorough cleaning and enhance its life.

The time it takes to clean carpets depends on various factors, including the size of the area, the level of soiling, the cleaning method used, and the equipment used. O Normally, it takes around 2-3 hours for the total cleaning of a normal-sized carpet to its chores.

Yes, carpet cleaning can be effective in spot removal. Professional carpet cleaning methods, such as steam cleaning or hot water extraction, can help break down and remove various stains and spots, including dirt, food spills, pet stains, and more. The high-temperature water and specialized cleaning solutions used in these methods help to lift and dissolve stains, leaving the carpet looking cleaner and fresher. However, the success of spot removal depends on the type and age of the stain, as some stains may be more stubborn and require additional treatment or multiple cleaning sessions to completely eliminate them..

The time it takes for the carpet to dry after cleaning varies depending on the cleaning method used and environmental conditions. In most cases, the carpet should be dry enough for light walking within 4 to 6 hours after professional steam cleaning or hot water extraction. However, it’s best to avoid heavy foot traffic and wear clean socks or shoe coverings if you need to walk on the carpet before it’s completely dry.

No extensive preparations are necessary before the cleaning. Simply ensure the carpet is clear of belongings to avoid wasting time on moving items around..

Yes, we charge a minimal amount if you’re cancelling the service within 24 hours prior to service day.

Yes, we guarantee total cleaning of your home and domestic space of dirt, allergens, and all kinds of harmful micro-organisms.

Our cleaners come fully equipped with their own cleaning supplies and equipment to efficiently clean the property.

All our cleaners undergo rigorous background checks before employment, providing clients with complete peace of mind and confidence in their authenticity.

We accept various payment methods, ensuring you can pay conveniently. Please make the payment before the scheduled appointment when booking our services, ensuring our cleaners’ smooth arrival at your location.

Rest assured, our ranks consist solely of trained and experienced cleaners who prioritise the utmost care for your belongings while efficiently cleaning the property.

No, there is no specific need for you to be present at the time of cleaning. The choice is totally on the clients to be or not to be present at the time of cleaning.

All our cleaners and the cleaning service is totally insured.

There is no specific time frame for the service. We will dedicate the maximum time for cleaning as per the need.

Our cleaning service is limited to Brisbane and the suburban areas. Talk with our customer support experts to have more clarity on it.